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DOCENT ELECTRONICS

Quantity and Part Number (Cut and Paste)

Include your Paypal billing address (if you want to pay by Paypal)
And your full address as shown on your Paypal account or check.
We do not Ship to non street addresses.
Include a phone number if you want for faster contact.

If you want to pay by paypal we will send you a payment request.

If you want to pay by check or USPS Money Order, We will Email Bill you .

See below or Payment types and international shipping

PAYPAL

You MUST be verified and have a confirmed address
and have at least 6 months activity with at least 10 transactions
If you do not, you will need to be approved first or payment may be returned

We will only ship to the listed address on Paypal
Shipping is usually next day, except on custom made parts.

Personal or Business Check

Always Include Your Order When Sending In Payment

Non Established accounts may be held up to 10 days to clear
Shipment will only be sent to the listed address on the check.
Returned check fees will be charged up to the maximum
allowed by your state for all returned checks.
Make checks payable to Docent Electronics
Send to
Docent Electronics
Atten; Parts Department
1616 Darst Ave
Dayton, Ohio 45404

Money Orders

Always Include Your Order When Sending In Payment

We only accept United States Postal Money Orders.

Bank Draft Money & Cashiers Checks are NOT accepted.
This is due to bad bank policies and ramped cashiers check fraud.

Make payable to Docent Electronics
Send to
 Docent Electronics
Atten; Parts Department
1616 Darst Ave
Dayton, Ohio 45404

Credit Cards

Credit cards are accepted through Paypal

We do not accept credit cards by phone
See Paypal for payment information

We do prosecute for fraud

IMPORTANT SHIPPING and WARRANTY INFORMATION

We ship USPS first class or Priority Mail with delivery confirmation
 Tracking number is provided upon request
Insurance will be added on to all orders over $50.00
All loss / damage claims should be filed with the post office

Returns are subject to check out  and restocking fees

Restocking fees are 35% for all Electronic Assemblies and PCB's (min $15.00)
15% on all non-electronics parts unopened only
Opened kits and Used Non Electronic parts are NOT returnable.
Electronic parts and special order parts are non returnable.
All parts MUST be returned in original packaging
Returns must be received within 30 days.
All software returned must be unopened

Payments can be made by Paypal only.

Canada is the exception as we will accept Cheques and Canadian Postal Money Orders

Paypal users please see Paypal guidelines in USA Section

Sorry, we do not ship to a few countries.

Contact us for further information.

We will ship at your request;

        1,  Flat rate envelope with Certificate of Mailing (No Insurance or tracking)

        2,  Parcel Post with Certificate of Mailing, optional insurance.

        3,  Certified Mail with Insurance

Insurance is encouraged if available

Some features are not available in some countries

Non Insured shipments are at your own risk.

The insurance is thru the US Post Office not us.

Click here for USPS shipping information to your country

WHEN SENDING IN AN ITEM FOR REPAIR

When shipping anything in for repair including any warranty items

please print out this FORM

Fill it out and sent it with your package.

Ship to;

DOCENT ELECTRONICS

ATTEN. SERVICE DEPT

1616 DARST AVE.

DAYTON, OHIO 45403